"We are loving it."

We just bought our second Subaru from Brattleboro Subaru and we are loving it. Everyone their does their job very well. We have had Chris Ducharme as a salesman each time. He,s a great salesman. We will definately buy from them again. - February, 2012 via DealerRater.com

mcaclarke8

"Very pleased and thrilled with our new car."

We had a terrific car buying experience at Brattleboro Subaru. No hard sells, they were friendly, efficient and professional. Overall, we were very pleased and thrilled with our new car. - February, 2012 via DealerRater.com   

Accall

"Brattleboro Subaru is a dealer you should definitely visit"

Brattleboro Subaru is a dealer you should definitely visit before you buy a car - new or used.

John Sciacca, General Manager and Paul Sucharzewski, Sales Associate, are professional, yet sincerely personable. They can provide you with an in-depth knowledge of their product and are able to assist with any questions you may have.

Their ability to craft some auto and financial options to select from for your specific situation is unparalled and refreshing - compared to traditional auto dealer in-person searches.

It was a very pleasing experience to meet them and learn. Try a visit! - February, 2012 via DealerRater.com

ZEBRA8755

"By far the most outstanding."

Mike and the staff were fabulous. I worked with five regional dealerships and they were by far the most outstanding. Thanks! - January, 2012 via Subaru Owner Loyalty Program

Kate L.,East Montpelier, VT

"I am so pleased with every inch of our experience at Brattleboro Subaru."

I am so pleased with every inch of our experience at Brattleboro Subaru. The sales staff (Rose) was knowledgeable, friendly and not at all pushy. She made me feel like a new best friend rather than yet another customer. When I went to purchase my Subaru, Nis, was so prepared for me-- all the paperwork was in order, he explained everything in great detail and even though he probably should have gone home hours earlier, he still had all the time in the world for me to ask questions. John helped at making Brattleboro Subaru feel like my new home away from home by meeting our needs in a number of different way. He was a super liaison between sales and service. John is truly exceptional. Heidi and Nate in service are taking such great care of us. I was so pleased with my purchase, a few weeks later I returned with my daughter and she purchased her first car from Brattleboro Subaru. Thank you to my friends at Brattleboro Subaru! - January, 2012 via DealerRater.com   

virginia21

"Keep Chris"

keep Chris as a sales person !!! - January, 2012 via Subaru Owner Loyalty Program

Nancy F.,Turners Falls, MA

"The whole team go the extra mile."

This was by third subarau from Brattleboro Subaru, they provide excellent customer service and listen to the customer. Jason and John and the whole team go the extra mile. Highly Reccomended - January, 2012 via DealerRater.com   

ava0399

"Made it very comfortable and fun"

I have just bought a car from Jason Steele and cant wait for my next car from him. He was very easy to work with and i will make sure to let everyone know to go see him when they need a car. He made it very comfortable and fun buying a new car unlike most sales men who hound you and Jason did not do that.. - January, 2012 via DealerRater.com   

ckuplin

"Friendly, professional and fun to work with!"

I worked with Jason a few weeks back. He was friendly, professional and fun to work with! I will buy fro him again in the future. Thanks Jason! - January, 2012 via DealerRater.com

arbkr1245

"Did not pressure me into anything"

great salesman.. very polite and worked with me to get what I want. Jason returned calls promptly and did not pressure me into anything I didn't feel comfortable buying. thanks for a great sale. - January, 2012 via DealerRater.com

steelkittin

"I highly recommend this dealership."

From the moment we walked thru the doors, we felt comfortable and taken care of. marie was knowledgeable, friendly and supportive. The price was terrific compared to another VT dealer and especially compared to a NH dealer. We've had no service yet but can't wait for our first 'free' oil change. We've also received several personal e-mails from Marie making sure we're satisfied and have no questions. I highly recommend this dealership. - January, 2012 via DealerRater.com

joanne meerow

"This is the second time I've gone back to purchase"

This is the second time I've gone back to purchase from this dealership. Will do the same again. Good, hard-working sales staff...honest and direct...no nonsense...and great business manager. Bought an Audi and the Subaru finance mgr made that clown look like an amateur. - January, 2012 via Subaru Owner Loyalty Program

Alan W.,Ludlow, VT

"Real honest answers and explanations"

Keep on providing real honest answers and explanations in a friendly fashion. Keep on providing good deals. - January, 2012 via Subaru Owner Loyalty Program

Edward C.,Williamsburg, MA

"I was so impressed with the service that I switched dealers"

Nate went out of his way to help me when my car lost ALL its oil and I needed a new engine ... He went through the diagnostics step by step ... He explained exactly what I needed and why ... I was so impressed with the service that I switched dealers and bought a new car from the sales department ... - January, 2012 via DealerRater.com   

nafaller

"Better than excellent."

I found the two service section employees to always be positive, flexible, helpful, and very informative. Both work hard at ensuring customers understand relevant issues and make sincere efforts to confirm customer is content.

The two I worked with on sales/leasing a new car were better than excellent. I find their friendly, family-like friendship is sincere, and I trust that they truly are working to create a satisfying agreement for us both. They've surprised me with the quality if their work and extent to which they have made deals in my favor. I am honestly very happy with this dealership and will continue to work with them.

Finally, I discovered the values of this dealership go beyond the shop floor and closing a deal. There is a strong commitment to this community, not well known by area residents, that has made a big difference for some very specific populations. - November, 2011 via DealerRater.com

tburgesjr

"Pleasant and thorough"

Continue to be pleasant and thorough in servicing my car - I did not go to the Claremont Subaru dealership to buy my 3rd Subaru because I never felt that I got a good deal on the two previous used Subarus. - October, 2011 via Subaru Owner Loyalty Program

Pollyanna B.,Springfield, VT

"This dealership is awesome!"

This dealership is awesome! Second vehicle purchased from them and only allow them to service my car. - October, 2011 via Subaru Owner Loyalty Program

Linda R.,Hinsdale, NH

"Folks there remember you by name long after the sale!"

Continue to provide that outstanding service after the sale! It is amazing how folks there remember you by name long after the sale! And keep the waiting room stocked with that great tasting hazelnut coffee from the Keurig! Thanks! - October, 2011 via Subaru Owner Loyalty Program

Mark M.

"Our experience was awesome."

Our experience was awesome. We will continue to buy future cars there - October, 2011 via Subaru Owner Loyalty Program

Robert R.

"Got us exactly what we were looking for."

I loved working with Kelly. We told her what we wanted and what we wanted to spend and she got us exactly what we were looking for. - September, 2011 via DealerRater.com   

samantharoy4

"The customer service was great."

The customer service was great. - September, 2011 via Subaru Owner Loyalty Program

Jorda C.

"Love the car and love the dealership."

This is the 2nd subaru I've purchased from this dealer. They are so friendly and reliable and their service dept people are the nicest and best I've ever dealt with. Our salesperson was knowledgeable and friendly and make the buying a pleasure. Their credit mgr was also thorough and friendly. Love the car and love the dealership. - September, 2011 via DealerRater.com

lradner

"The atmosphere was very friendly"

1) Keep Chris Ducharme as a sales consultant because he was a pleasure to work with. 2) The atmosphere was very friendly, outgoing. - September, 2011 via Subaru Owner Loyalty Program

Lisa C.

"It was a pleasure"

Continue to employ salespeople like Chris Ducharme, he was welcoming, courteous, efficient, not pushy, a real gentleman and good salesman. It was a pleasure working with him. - September, 2011 via Subaru Owner Loyalty Program

Linda M.

"The entire process of purchasing was pleasant"

Keep knowledgeable sales staff, including sales manager. The entire process of purchasing was pleasant. The salesperson was busy with multiple customers -- a good thing. Although busy he was attentive to our needs. - September, 2011 via Subaru Owner Loyalty Program

Thad S.

"No pressure or sales gimmicks."

No pressure or sales gimmicks. - August, 2011 via Subaru Owner Loyalty Program

David W.

"Will go to the end of the world to help you out"

Chris is a very friendly sales person to deal with. John and Luke are the most honest people that you could ever meet and deal with at a car dealership. John and Luke will go to the end of the world to help you out with price and financing. Nizam is just great with all the paper work and explaining everything so that you, the average person understands all about the financing and warranties. Overall this is a 5 star business being run in Brattleboro ,VT. - August, 2011 via DealerRater.com

skinny67

"Customer service and great cars."

Customer service and great cars. - August, 2011 via Subaru Owner Loyalty Program

Daniel G.

"I would never buy a Subaru anywhere else!"

Stay friendly and honest! I just love this dealership! This is my 5th Subaru purchase/lease from this dealer and I would never buy a Subaru anywhere else! Luke, Paul and John are nothing shy of fantastic!!! I even loved Rose and she wasn't even my sales person! I trust them and even if I lived in California I would still come to Brattleboro Subaru to buy my next Subaru!!! NOTE: I just love the Service Department as well!!! Nate is great! - August, 2011 via Subaru Owner Loyalty Program

Danielle B.

"The best experience ever."

Keep Chris Ducharme on the job! Chris met me and friends as we pulled in, and was the consummate professional throughout the process. The GM and finance people were also very skilled and pleasant to work with. I could not see anything that needs improvement. Brattlesboro Subaru is the best dealership I have tried over the years. This is my fourth Subaru and the best experience ever. - July, 2011 via Subaru Owner Loyalty Program

Andrew S.,Springfield, VT

"Just stay the same."

Just stay the same. - July, 2011 via Subaru Owner Loyalty Program

Robert B.

"Keep the quality"

Keep the quality at the service department. Keep the friendly (work together) sales staff. - July, 2011 via Subaru Owner Loyalty Program

Ruth D.

"Light and happy"

Keep it light and happy around the showroom. -July, 2011 via Subaru Owner Loyalty Program

Robert S.

"Our most pleasant buying experience ever."

Paul, our sales consultant product knowledge is a A+. Our most pleasant buying experience ever. - July, 2011 via Subaru Owner Loyalty Program

Diane H.

"Keep Kelly"

My salesperson "Kelly" was amazing. She was always attending to my needs. She has been eager to help me, even after I had purchased the vehicle. "Keep Kelly". I am a return customer. I plan to keep it that way. - June, 2011 via Subaru Owner Loyalty Program

David B.

"Absolutely no pressure"

I was very impressed that there was absolutely no pressure into buying a vehicle. The staff people that I dealt with was very nice, and made me feel very comfortable with purchasing my car. Chris D. did a great job explaining my car's accessories and making me feel very comfortable driving away. Thanks. - June, 2011 via Subaru Owner Loyalty Program

Lori R.

"I would definitely recommend them to others."

I stopped by looking at used cars. I happened to see the car I happened to know my aunt and uncle just traded in. I test drove it and was given information about it, never having told the dealers my connection with the car. Everything I was told was completely truthful. Chris, the dealer who sold me the car, was very helpful and had a great sense of humor. This was my first time buying a car from a dealership and they all made everything very easy, going over all the paperwork I had to sign. I would definitely recommend them to others. - June, 2011 via DealerRater.com

jlcobb

"I was very satisfied with my experience"

I've had only 2 encounters -- the purchase and the delivery. Both were pleasant. I was very satisfied with my experience and hope future interaction is similar. - June, 2011 via Subaru Owner Loyalty Program

Charlene S.

"The whole process was easy."

Friendliness of staff. No aggressive sales staff. I liked Billy's approach. The whole process was easy. - June, 2011 via Subaru Owner Loyalty Program

Rhonda A.

"Got me financing when others wouldn't."

Luke went out of his way to help me out of a bad spot and got me financing when others wouldn't. Billy was extremely helpful and even came to pick me up so I could get to the dealer to get a car. - June, 2011 via DealerRater.com

wendyt67

"Effortless and enjoyable."

Kelly Hill made all of the details my recent auto purchase experience relatively effortless and enjoyable. The timing and details turned out almost exactly as promised. - June, 2011 via DealerRater.com   

bsag

"Mindful of what my need expectation was"

The sales person I worked with was mindful of what my need and expectation was and gave me a good price on the exact specification I needed. - June, 2011 via DealerRater.com   

kousikan

"Would recommend highly."

Overall buying experience was exceptional. The sales team was friendly, and very knowledgable. No high pressure sales tactics and we got the vehicle we wanted at the price we were willing to pay. Would recommend highly. - June, 2011 via DealerRater.com

jerwin

"No unexpected pricing or conditions of sale"

They made buying a car in one day (when urgently needed) easy! There was no unexpected pricing or conditions of sale that I've seen in other dealerships... - June, 2011 via DealerRater.com

lagib

"Will keep going back"

Extremely friendly service, most prompt in follow up communication, service experience great, even receptionist very friendly...my sales rep was great , put me at ease , quickly gained my confidence, I am referring a friend to her as he is looking for a used car at this time...will keep going back - June, 2011 via DealerRater.com

Ed elliott

"I am one very happy customer"

Wow...What great service! When I first drove in, somebody came RIGHT OUT to greet me. Even though I wanted a used car, they treated me like I was buying a NEW car. Frendly, clean premises, professional, and service with a smile....I am one very happy customer and will recommmend them without hesitation! - June, 2011 via DealerRater.com   

khandshaw

"I would recommend Brattleboro Subaru to anybody."

The Sales man,Billy Boutilette was very helpful. Everyone I dealt with at this dealership was extremely kind and not pushy at all, I have a hard time finding a dealership I like to buy from, but i really enjoyed my experience at Brattleboro subaru, they made the time i spent there very enjoyable and I was always comfortable. I would recommend Brattleboro Subaru to anybody. - June, 2011 via DealerRater.com   

rjb228